---
title: "Travador: Validation of 500,000+ email contacts"
description: "Success story: How Travador validated over 500,000 B2C emailsu and set up an efficient reactivation campaign on this basis."
---

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 Travel, e-commerce, e-mail marketing, data validation

# Travador: Validation of 500,000+ email contacts

We validated over 500,000 email contacts for Travador. The result: over 90% of the addresses were valid - a positive surprise. With clever automation, we were also able to control the costs of reactivation campaigns and make optimum use of the contacts' potential.

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## Facts at a glance

 500.000+

### Contacts

Comprehensive email validation on a large scale

 +90%

### Valid data

Surprisingly high data quality in the B2C environment

 2 months

### Reactivation

Automated processes for efficient recovery and archiving of contacts

### Initial situation

Travador has a huge email database with hundreds of thousands of contacts. These included many addresses of customers who had not been active for some time - whether due to a lack of purchases or low newsletter opening rates. The key question was: **was it worth keeping these contacts or should they be discarded?**

### The challenge

- **Amount of data**: Over 500,000 contacts had to be validated.
- **Cost/benefit analysis**: Reactivation campaigns have great potential, keeping inactive contacts is associated with considerable costs.

### Measures

- **Email validation**: Technical check of all contacts to screen out inactive, incorrect or risky addresses.
- **Automation**: Use of smart processes to increase efficiency in the reactivation campaign.
- **Reactivation strategy**: Gradual re-approach of validated contacts over a period of approx. 2 months per address.
- **Cost control**: Implementation of mechanisms to maintain a balance between campaign costs and earnings potential.

### Results

- Over 90 % valid contacts - a positive surprise in the B2C environment
- Basis for long-term reactivation of the customer base
- Efficient cost control through automation
- New sales potential by winning back inactive customers

### About Travador

[Travador](https://www.travador.com/) is one of the leading online short break providers in German-speaking countries. The company specializes in wellness hotels, short breaks and beautiful weekend trips and inspires with tailor-made offers for unforgettable time-outs.

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## Further project highlights

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