Terms and Conditions(T&Cs)

§ 1 Scope and General Information

These Terms and Conditions (T&Cs) apply to all contracts, services, and deliveries provided by BeastBI GmbH (hereinafter referred to as "BeastBI") to business clients as defined by § 14 of the German Civil Code (BGB). Conflicting or deviating terms and conditions of the customer shall not apply unless BeastBI has expressly agreed to their validity in writing.

BeastBI reserves the right to amend these T&Cs at any time. Changes will be communicated to the customer in writing and will be deemed accepted unless the customer objects in writing within six weeks. The customer will be informed of this legal consequence in the notification.

§ 2 Conclusion of Contract and Prices

Offers made by BeastBI are non-binding and subject to change. A contract is concluded upon written or electronic confirmation by BeastBI. All prices are quoted in euros plus statutory VAT.

Our standard hourly rate is €110. Discounts may be individually agreed upon depending on the offer and the customer relationship. Service packages or hourly bundles are billed at a fixed price.

Unused hours can be carried over for up to three months, but no more than 50% of the monthly hour quota. In the event of contract termination, unused and carried-over hours expire without compensation.

If the agreed package hours are exceeded, additional hours will be charged at the same hourly rate as the booked package.

BeastBI reserves the right to adjust prices annually in accordance with the inflation rate – but not more than twice the official inflation rate.

§ 3 Delivery, Deadlines, and Customer Obligations

Delivery and performance deadlines are only binding if confirmed in writing. They commence only after all customer cooperation obligations have been fully clarified.

If delays occur due to force majeure (e.g., strikes, pandemics) or other circumstances beyond BeastBI’s control, deadlines will be extended accordingly.

Shipping and handover are at the customer's risk. The risk transfers upon dispatch or handover to the shipping provider. If the delay is due to the customer’s request or fault, the risk transfers upon notification of readiness for shipment.

The customer is obligated to inform BeastBI in a timely manner of any special requirements, legal regulations, or other relevant limitations. The customer must also provide all necessary information, documents, texts, photos, and other content required to fulfill BeastBI's services in due time, and must grant all necessary usage rights. If the customer does not possess the appropriate usage rights, they shall indemnify BeastBI against any third-party claims.

§ 4 Performance and Personnel

Unless expressly agreed otherwise, any qualified employee of BeastBI may perform the agreed services, including communication with the customer, account setup, and operational implementation. The customer has no right to be served by a specific individual.

BeastBI may, at its own discretion, engage third parties such as freelancers or other agencies to deliver the services. In such cases, BeastBI remains responsible for proper service performance.

§ 5 Liability & Compensation for Damages

BeastBI is liable for slight negligence only in cases where essential contractual obligations are breached—i.e., obligations whose fulfillment is necessary for the proper execution of the contract and on which the customer may regularly rely. In such cases, liability is limited to typical, foreseeable damages and capped at twice the contract value.

Beyond this, liability for slight negligence and any liability independent of fault is excluded. Liability under the Product Liability Act remains unaffected.

In cases of injury to life, body, or health, as well as in cases involving a guarantee of quality or fraudulent concealment of a defect within the meaning of § 444 BGB, BeastBI is also liable for simple negligence. In these instances, statutory limitation periods apply.

To the extent that BeastBI’s liability is excluded or limited, this also applies to the personal liability of its employees, representatives, and vicarious agents.

BeastBI assumes no liability for damages resulting from explicit instructions provided by the customer or for services or damages caused by third-party providers acting outside the contractually agreed scope of services.

For audits—especially in areas such as Google Ads, web analytics, accessibility, or similar—any analysis, assessment, or recommendation is conducted to the best of our knowledge, based on current expertise and generally accepted standards. However, BeastBI assumes no liability if the customer’s implementation of recommended measures does not lead to the desired outcome or results in a deterioration of performance.

Likewise, for web audits (e.g., accessibility), BeastBI only provides guidance and consultation, not legal assurance, guarantees, or a claim of completeness. Responsibility for implementation and any resulting consequences lies solely with the customer.

§ 6 Contract Duration and Termination

Unless otherwise agreed, the notice period for contracts with BeastBI is three months to the end of a calendar month. Individual contracts may contain different provisions. A valid termination also ends the right to use any carried-over hours. In the case of audits or one-time projects, no termination is necessary—the collaboration ends upon delivery of the agreed service.

§ 7 Service Disruptions and Obligation to Give Notice of Defects

Defects must be reported by the customer without delay after receipt of the service, but no later than 14 days after becoming aware of them. If the notification is delayed, the service shall be deemed accepted.

Obvious defects must be reported immediately; hidden defects must be reported within 14 days of their discovery. For work performance, § 377 of the German Commercial Code (HGB) additionally applies.

In the case of justified defects, BeastBI is entitled to remedy the issue. No further claims shall exist if the defect only insignificantly impairs the usability of the service.

§ 8 Confidentiality

Both parties agree to maintain confidentiality regarding all information that becomes known during the course of the collaboration.

§ 9 Copyrights

Unless otherwise agreed, all rights to the services provided shall transfer to the customer upon full payment. BeastBI may use the work results for self-promotion and list the customer as a reference, unless the customer expressly objects.

§ 10 Rights to BeastBI’s Services

If BeastBI creates copyright-protected works for the customer, usage rights to such works are granted only after full payment of the agreed fee. Unless otherwise agreed in writing, the customer is granted a simple, non-exclusive, and non-transferable right to use the work as agreed. Restrictions apply to services procured by BeastBI on behalf of the customer—such as text, images, music, or artistic performances. These restrictions will be communicated to the customer by BeastBI on a case-by-case basis. The customer agrees to observe these limitations.

§ 11 Jurisdiction and Applicable Law

German law applies. The place of jurisdiction is Augsburg, Bavaria, Germany. If any provision of these T&Cs is found to be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.